Having critical spare parts and consumables when and where you need them is fundamental to achieve your business goals. Access ABB's global network of stocked spare parts to ensure that you get the best out of your investment, protecting reliability and reducing downtime.
Note: If you have an immediate requirement for instrument spares, please contact your local ABB office.
Spare parts services
Support requirements for spare parts should consider more than just accessibility. Obsolescence, inventory control, criticality of selection and speed of access are important factors to take into account in managing spares activities. ABB are able to provide a range of services that can be tailored to meet both economical and operational needs:
Discrete spare parts supply only
Spare parts and consumables ordered and delivered on demand.
Scheduled/Routine consumable call-off ordering
Place single annual order for all consumables such as reagents, standards & buffer solutions.
Preventive maintenance kits
The content of each kit is carefully defined to match the instruments maintenance schedule
24hr emergency spare part service
In urgent situations ABB provides 24-hour spare part service that guarantees spare part deliveries in the shortest possible time.
Inventory access
Inventory Access service provides the customer with spare parts which have no capital investment for a fee that is based on the inventory value and duration of the contract commitment.
In addition to the benefits of ownership and arranging logistics for customer dedicated stocks, ABB provides value added features like version management and customized warranty and incurs all obsolescence, depreciation, administrative and inventory ownership costs.
24/7 spares
As part of a tailored service ABB are able to provide a variety of optional extras. These include next day or next working day site response, 24/7 technical support and 24/7 spares availability.
Contracted client’s can have 24/7 access from a centralised store to spare parts which can be couriered directly to the client site. A typical transit time to site would be 6 hours
from ABB receiving the telephone request of the parts.
Life cycle management
ABB’s service capability extends beyond the supply of spares and can be tailored to meet the needs of the business up to and including management of the complete range of assets within your site.
For more information on Lifecycle Audits & Life cycle Management, please see 'Maintenance and field services'.