Frequently Asked Questions

Here you will find the most frequent questions about ABB LV Products UK

1. Where can I buy ABB products from?

If you are not an existing customer:

    • ABB LVP UK has a network of strategic industrial partners and stocking wholesalers: please click here to find your nearest distributor
    • If you want to learn more about ABB products and services, please call us on +44 (0)24 76 368 500 and we will arrange for one of our Field Sales Engineer to contact you.
If you are an existing ABB customer, you can order through:
2. What are the benefits of a MyABB account?

If you are an existing customer, you can take control of the way you do business with ABB. MyABB is our on-line pricing, availability, ordering and tracking tool, free of charge 24/7/365, saving you both time and money.

Please contact your local Field Sales Engineer for details.

3. Where can I request a MyABB account?

Please click here to request for your MyABB account or you can also contact your local Field Sales Engineer.

4. I am an electrical contractor, where can I download a catalogue from?

5. Which products can you supply from stock?

Please click here to download our latest stock book. If you need more details, you can download the stock book user guide.

6. Whom should I contact in case of a technical question?
    • For all technical enquiries please click here to email the technical problem. This will enable us to route your enquiry to the most appropriate technical authority within ABB LVP.
    • If you have a need to speak to somebody urgently please call us on +44 (0)24 76 368 696.

7. What is the latest time I can place an order?

All orders for delivery on your standard delivery day must be received at the latest by 12:30 hrs the day prior to guarantee despatch.
But, we can also make an overnight delivery by sending email using this template until 14:30 hrs on the previous day. Note: standard charges are applicable.
To know more about our Trading Policy, please call us on +44 (0)24 76 368 500 and one of ours Field Sales Engineer will be in touch with you shortly.

8. Who do I contact if there is a problem with my order?

9. How do I make a general enquiry about buying low voltage products from ABB?

10. How can I contact my local Field Sales Engineer?

Please call us on +44 (0)24 76 368 500 and we will arrange for one of our Field Sales Engineer to contact you.

    •   Cancel
      • Twitter
      • Facebook
      • LinkedIn
      • Weibo
      • Print
      • Email
    •   Cancel
    seitp222 c3f3c21fe84b6634c12575fd0043493e